:root{
  --pl-brand:#6938EF;
  --pl-brand-600:#5a2ee0;
  --pl-brand-50:#f3efff;
  --pl-ink:#101323;
  --pl-ink-2:#3b4154;
  --pl-muted:#79809a;
  --pl-line:#e7e8f0;
  --pl-bg:#f6f7fb;
  --pl-card:#ffffff;
  --pl-green:#16b364;
  --pl-radius:14px;
  --pl-shadow:0 1px 2px rgba(16,19,35,.04),0 8px 24px rgba(16,19,35,.05);
  font-family:'Inter',system-ui,-apple-system,Segoe UI,Roboto,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{background:var(--pl-bg);color:var(--pl-ink);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--pl-brand);text-decoration:none}
a:hover{text-decoration:underline}
h1{font-size:22px;font-weight:600;letter-spacing:-.02em;margin:0}
h2{font-size:15px;font-weight:600;margin:0 0 12px}
h3{font-size:15px;font-weight:600;margin:0}
code{font-family:'SFMono-Regular',ui-monospace,Menlo,monospace;font-size:12.5px}
.pl-muted{color:var(--pl-muted)}

/* ---------- Auth ekranları ---------- */
.pl-auth{display:grid;place-items:center;padding:24px}
.pl-authbox{width:100%;max-width:380px;background:var(--pl-card);border:1px solid var(--pl-line);border-radius:18px;padding:32px;box-shadow:var(--pl-shadow)}
.pl-authbox h1{margin:18px 0 4px}
.pl-authbox form{display:flex;flex-direction:column;gap:14px;margin:20px 0 16px}
.pl-authbox label{display:flex;flex-direction:column;gap:6px;font-weight:500;font-size:13px;color:var(--pl-ink-2)}
.pl-authbox input{padding:11px 12px;border:1px solid var(--pl-line);border-radius:10px;font:inherit;font-weight:400;color:var(--pl-ink)}
.pl-authbox input:focus{outline:none;border-color:var(--pl-brand);box-shadow:0 0 0 3px var(--pl-brand-50)}
.pl-brand{display:flex;align-items:center;gap:9px;font-weight:700;font-size:16px;letter-spacing:-.01em}
.pl-brand--lg{font-size:20px}
.pl-dot{width:11px;height:11px;border-radius:50%;background:var(--pl-brand);box-shadow:0 0 0 4px var(--pl-brand-50);position:relative}
.pl-dot::after{content:"";position:absolute;inset:-4px;border-radius:50%;border:1px solid var(--pl-brand);opacity:.4;animation:pl-pulse 2s ease-out infinite}
@keyframes pl-pulse{0%{transform:scale(.8);opacity:.6}100%{transform:scale(1.8);opacity:0}}
.pl-err{background:#fef2f2;color:#b42318;border:1px solid #fecdca;padding:9px 12px;border-radius:9px;font-size:13px;margin-bottom:8px}

/* ---------- Butonlar ---------- */
.pl-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:10px 16px;border-radius:10px;border:1px solid transparent;font:inherit;font-weight:500;cursor:pointer;transition:.15s}
.pl-btn--primary{background:var(--pl-brand);color:#fff}
.pl-btn--primary:hover{background:var(--pl-brand-600)}
.pl-btn--ghost{background:#fff;border-color:var(--pl-line);color:var(--pl-ink-2)}
.pl-btn--ghost:hover{background:var(--pl-bg)}

/* ---------- Uygulama yerleşimi ---------- */
.pl-app{display:flex;min-height:100vh}
.pl-side{width:236px;background:#fff;border-right:1px solid var(--pl-line);display:flex;flex-direction:column;padding:20px 16px;position:sticky;top:0;height:100vh}
.pl-nav{margin-top:26px;display:flex;flex-direction:column;gap:4px;flex:1}
.pl-nav a{display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:9px;color:var(--pl-ink-2);font-weight:500}
.pl-nav a:hover{background:var(--pl-bg);text-decoration:none}
.pl-nav a.is-active{background:var(--pl-brand-50);color:var(--pl-brand)}
.pl-badge{margin-left:auto;background:var(--pl-brand);color:#fff;border-radius:999px;min-width:20px;height:20px;padding:0 6px;font-size:11px;font-weight:600;display:inline-flex;align-items:center;justify-content:center}
.pl-side-foot{display:flex;align-items:center;gap:8px;border-top:1px solid var(--pl-line);padding-top:14px}
.pl-me{display:flex;align-items:center;gap:10px;flex:1;min-width:0}
.pl-avatar{width:34px;height:34px;border-radius:50%;background:var(--pl-brand);color:#fff;display:grid;place-items:center;font-weight:600;text-transform:uppercase}
.pl-me-info{min-width:0}
.pl-me-info strong{display:block;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pl-me-info span{font-size:11.5px;color:var(--pl-muted)}
.pl-logout{color:var(--pl-muted);padding:6px;border-radius:8px}
.pl-logout:hover{background:var(--pl-bg);color:var(--pl-ink)}
.pl-main{flex:1;min-width:0;display:flex;flex-direction:column}

.pl-flash{position:fixed;top:16px;left:50%;transform:translateX(-50%);z-index:50;padding:10px 16px;border-radius:10px;font-size:13px;font-weight:500;box-shadow:var(--pl-shadow)}
.pl-flash--success{background:#ecfdf3;color:#067647;border:1px solid #abefc6}
.pl-flash--error{background:#fef3f2;color:#b42318;border:1px solid #fecdca}
.pl-flash--info{background:#eff8ff;color:#175cd3;border:1px solid #b2ddff}

/* ---------- Siteler sayfası ---------- */
.pl-page{padding:28px 32px;max-width:880px}
.pl-page-head{margin-bottom:22px}
.pl-card{background:var(--pl-card);border:1px solid var(--pl-line);border-radius:var(--pl-radius);padding:20px;box-shadow:var(--pl-shadow);margin-bottom:18px}
.pl-row-form{display:flex;gap:10px;flex-wrap:wrap}
.pl-row-form input{flex:1;min-width:160px;padding:10px 12px;border:1px solid var(--pl-line);border-radius:10px;font:inherit}
.pl-row-form input:focus{outline:none;border-color:var(--pl-brand);box-shadow:0 0 0 3px var(--pl-brand-50)}
.pl-empty{padding:40px;text-align:center;color:var(--pl-muted);background:#fff;border:1px dashed var(--pl-line);border-radius:var(--pl-radius)}
.pl-site-head{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:16px}
.pl-chip{display:inline-block;margin-top:6px;font-size:12px;color:var(--pl-muted);background:var(--pl-bg);padding:2px 9px;border-radius:999px}
.pl-field-label{font-size:12px;font-weight:600;color:var(--pl-muted);text-transform:uppercase;letter-spacing:.04em}
.pl-code{display:flex;align-items:center;gap:10px;background:#0f1322;border-radius:10px;padding:12px 14px;margin-top:8px;overflow:auto}
.pl-code code{color:#c8cce0;white-space:nowrap}
.pl-copy{flex-shrink:0}
.pl-settings{margin-top:16px;border-top:1px solid var(--pl-line);padding-top:12px}
.pl-settings summary{cursor:pointer;font-weight:500;color:var(--pl-ink-2)}
.pl-settings-form{display:flex;flex-direction:column;gap:14px;margin-top:14px}
.pl-settings-form label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:500;color:var(--pl-ink-2)}
.pl-settings-form input[type=text]{padding:10px 12px;border:1px solid var(--pl-line);border-radius:10px;font:inherit}
.pl-settings-form input[type=color]{width:56px;height:40px;padding:2px;border:1px solid var(--pl-line);border-radius:10px;background:#fff}
.pl-grid2{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:end}
.pl-check{flex-direction:row!important;align-items:center;gap:9px!important}

/* ---------- Gelen kutusu (3 kolon) ---------- */
.pl-inbox{display:grid;grid-template-columns:320px 1fr 280px;height:100vh;overflow:hidden}
.pl-list{border-right:1px solid var(--pl-line);display:flex;flex-direction:column;background:#fff}
.pl-list-head{padding:16px;border-bottom:1px solid var(--pl-line);display:flex;align-items:center;gap:10px}
.pl-tabs{display:flex;gap:4px;background:var(--pl-bg);padding:3px;border-radius:9px}
.pl-tab{border:0;background:transparent;padding:6px 12px;border-radius:7px;font:inherit;font-weight:500;color:var(--pl-muted);cursor:pointer}
.pl-tab.is-active{background:#fff;color:var(--pl-ink);box-shadow:0 1px 2px rgba(0,0,0,.06)}
.pl-select{margin-left:auto;border:1px solid var(--pl-line);border-radius:8px;padding:6px 8px;font:inherit;background:#fff}
.pl-convs{overflow-y:auto;flex:1}
.pl-list-empty,.pl-list-none{padding:40px 20px;text-align:center;color:var(--pl-muted);font-size:13px}
.pl-conv{display:flex;gap:11px;padding:13px 16px;border-bottom:1px solid var(--pl-line);cursor:pointer;transition:background .12s}
.pl-conv:hover{background:var(--pl-bg)}
.pl-conv.is-active{background:var(--pl-brand-50)}
.pl-conv-av{width:38px;height:38px;border-radius:50%;background:#e9eaf3;color:var(--pl-ink-2);display:grid;place-items:center;font-weight:600;flex-shrink:0;position:relative;text-transform:uppercase}
.pl-conv-av .pl-on{position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;border-radius:50%;background:var(--pl-green);border:2px solid #fff}
.pl-conv-main{flex:1;min-width:0}
.pl-conv-top{display:flex;justify-content:space-between;gap:8px}
.pl-conv-name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pl-conv-time{font-size:11.5px;color:var(--pl-muted);flex-shrink:0}
.pl-conv-last{color:var(--pl-muted);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.pl-conv-unread{margin-left:8px;background:var(--pl-brand);color:#fff;border-radius:999px;min-width:18px;height:18px;font-size:11px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;padding:0 5px;flex-shrink:0}

/* sohbet */
.pl-thread{display:flex;flex-direction:column;background:var(--pl-bg);min-width:0}
.pl-thread-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--pl-muted)}
.pl-thread-inner{display:flex;flex-direction:column;height:100%}
.pl-thread-head{display:flex;justify-content:space-between;align-items:center;padding:15px 22px;background:#fff;border-bottom:1px solid var(--pl-line)}
.pl-presence{font-size:12px;margin-left:10px;color:var(--pl-muted)}
.pl-presence.is-online{color:var(--pl-green)}
.pl-presence.is-online::before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--pl-green);margin-right:5px}
.pl-messages{flex:1;overflow-y:auto;padding:22px;display:flex;flex-direction:column;gap:10px}
.pl-msg{max-width:64%;padding:10px 14px;border-radius:14px;font-size:13.5px;line-height:1.45;white-space:pre-wrap;word-wrap:break-word}
.pl-msg .pl-msg-time{display:block;font-size:10.5px;opacity:.6;margin-top:4px}
.pl-msg--visitor{align-self:flex-start;background:#fff;border:1px solid var(--pl-line);border-bottom-left-radius:4px}
.pl-msg--agent{align-self:flex-end;background:var(--pl-brand);color:#fff;border-bottom-right-radius:4px}
.pl-msg--system{align-self:center;background:transparent;color:var(--pl-muted);font-size:12px;max-width:80%;text-align:center}
.pl-composer{display:flex;gap:10px;padding:14px 18px;background:#fff;border-top:1px solid var(--pl-line);align-items:flex-end}
.pl-composer textarea{flex:1;resize:none;max-height:140px;padding:11px 14px;border:1px solid var(--pl-line);border-radius:12px;font:inherit;font-size:13.5px;line-height:1.4}
.pl-composer textarea:focus{outline:none;border-color:var(--pl-brand);box-shadow:0 0 0 3px var(--pl-brand-50)}

/* sağ meta */
.pl-meta{background:#fff;border-left:1px solid var(--pl-line);padding:22px;overflow-y:auto}
.pl-meta h4{margin:0 0 16px;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--pl-muted)}
.pl-meta dl{margin:0;display:flex;flex-direction:column;gap:14px}
.pl-meta dt{font-size:11.5px;color:var(--pl-muted);margin-bottom:2px}
.pl-meta dd{margin:0;font-size:13px;word-break:break-word}

@media(max-width:1080px){.pl-inbox{grid-template-columns:280px 1fr}.pl-meta{display:none!important}}
@media(max-width:720px){
  .pl-side{width:64px;padding:16px 10px}
  .pl-nav a span:not(.pl-badge),.pl-brand span:not(.pl-dot),.pl-me-info{display:none}
  .pl-inbox{grid-template-columns:1fr}
  .pl-thread,.pl-meta{display:none}
}
@media(prefers-reduced-motion:reduce){.pl-dot::after{animation:none}}

/* ---- Site doğrulama & kurulum adımları ---- */
.pl-verify{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:600;
  padding:5px 11px;border-radius:999px;white-space:nowrap}
.pl-verify-dot{width:8px;height:8px;border-radius:50%;flex:0 0 auto}
.pl-verify.is-ok{color:#0a7a45;background:rgba(22,179,100,.12)}
.pl-verify.is-ok .pl-verify-dot{background:var(--pl-green)}
.pl-verify.is-wait{color:#9a6a00;background:rgba(245,158,11,.14)}
.pl-verify.is-wait .pl-verify-dot{background:#f59e0b;animation:pl-pulse 1.6s infinite}
@keyframes pl-pulse{0%,100%{opacity:1}50%{opacity:.35}}

.pl-steps{margin:0 0 18px;padding-left:20px;display:flex;flex-direction:column;gap:9px;
  font-size:13.5px;color:var(--pl-ink-2);line-height:1.5}
.pl-steps code{background:var(--pl-bg);padding:1px 6px;border-radius:5px;font-size:12.5px;color:var(--pl-ink)}
.pl-hints{margin-top:8px;display:flex;flex-direction:column;gap:5px;
  background:var(--pl-brand-50);border:1px solid var(--pl-line);border-radius:10px;padding:11px 13px}
.pl-hints span{font-size:12.5px;color:var(--pl-ink-2)}
.pl-hints b{color:var(--pl-ink)}

.pl-verify-row{display:flex;align-items:center;gap:14px;margin-top:14px;flex-wrap:wrap}
.pl-verify-msg{font-size:13px;color:var(--pl-muted)}
@media (max-width:560px){.pl-verify-row{align-items:flex-start;flex-direction:column;gap:8px}}
@media (prefers-reduced-motion:reduce){.pl-verify.is-wait .pl-verify-dot{animation:none}}

/* ---- Ayarlar sayfası ---- */
.pl-site-switch{margin-bottom:16px}
.pl-site-switch select{margin-top:6px;padding:9px 12px;border:1px solid var(--pl-line);border-radius:10px;font:inherit;background:#fff;min-width:280px}
.pl-settings-grid{display:grid;grid-template-columns:1fr 320px;gap:18px;align-items:start}
.pl-settings-form h2{font-size:14px;margin:20px 0 12px;padding-top:16px;border-top:1px solid var(--pl-line)}
.pl-settings-form h2:first-of-type{border-top:0;padding-top:0;margin-top:4px}
.pl-settings-form label{display:block;font-size:13px;font-weight:500;color:var(--pl-ink-2);margin-bottom:12px}
.pl-settings-form input[type=text],.pl-settings-form input[type=email]{width:100%;margin-top:6px;padding:10px 12px;border:1px solid var(--pl-line);border-radius:10px;font:inherit;font-size:14px}
.pl-settings-form input[type=color]{margin-top:6px;width:100%;height:42px;border:1px solid var(--pl-line);border-radius:10px;background:#fff;padding:4px}
.pl-settings-form input[type=file]{font:inherit;font-size:13px}
.pl-check{display:flex;align-items:center;gap:9px;font-weight:500}
.pl-check input{width:auto;margin:0}
.pl-check.pl-mini{font-size:12.5px}
.pl-radio-row{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:6px}
.pl-radio{display:flex;align-items:center;gap:8px;border:1px solid var(--pl-line);border-radius:10px;padding:10px 14px;cursor:pointer;margin:0;flex:1;min-width:140px}
.pl-radio input{accent-color:var(--pl-brand)}
.pl-ava-row{display:flex;gap:14px;align-items:center;margin-top:6px}
.pl-ava-prev{width:56px;height:56px;border-radius:50%;background:var(--c,#6938EF);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:22px;overflow:hidden;flex:0 0 auto}
.pl-ava-prev img{width:100%;height:100%;object-fit:cover}
.pl-ava-actions{display:flex;flex-direction:column;gap:6px}
.pl-note{background:var(--pl-brand-50);border:1px solid var(--pl-line);border-radius:10px;padding:11px 13px;font-size:13px;color:var(--pl-ink-2)}
.pl-form-actions{margin-top:20px}
.pl-preview{position:sticky;top:24px}
.pl-preview h2{font-size:14px;margin:0 0 14px}
.pl-prev-head{display:flex;align-items:center;gap:12px;background:var(--c,#6938EF);color:#fff;border-radius:12px;padding:14px 16px}
.pl-prev-head strong{display:block;font-size:15px}
.pl-prev-head span{font-size:12px;opacity:.9}
.pl-prev-ava{width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.25);display:flex;align-items:center;justify-content:center;font-weight:700;overflow:hidden;flex:0 0 auto}
.pl-prev-ava img{width:100%;height:100%;object-fit:cover}
.pl-prev-note{margin:14px 0 6px;font-size:13px}
@media (max-width:860px){.pl-settings-grid{grid-template-columns:1fr}.pl-preview{position:static}}

/* ---- Kompozer: emoji, dosya, yazıyor, ekler ---- */
.pl-composer{position:relative}
.pl-cic{background:transparent;border:0;font-size:20px;cursor:pointer;padding:4px;line-height:1;opacity:.8;align-self:center}
.pl-cic:hover{opacity:1}
.pl-emoji{position:absolute;bottom:62px;left:14px;width:300px;max-width:calc(100% - 28px);background:#fff;border:1px solid var(--pl-line);border-radius:12px;box-shadow:var(--pl-shadow);padding:8px;max-height:240px;overflow-y:auto;z-index:20}
.pl-emoji[hidden]{display:none}
.pl-emoji-cat{font-size:11px;color:var(--pl-muted);margin:6px 4px 3px}
.pl-emoji-row{display:flex;flex-wrap:wrap}
.pl-emoji button{background:transparent;border:0;font-size:20px;cursor:pointer;width:34px;height:34px;border-radius:8px}
.pl-emoji button:hover{background:var(--pl-bg)}
.pl-msg-img{display:block;max-width:240px;border-radius:10px;overflow:hidden}
.pl-msg-img img{display:block;width:100%;height:auto}
.pl-msg-file{display:inline-flex;align-items:center;gap:6px;color:inherit;text-decoration:underline;word-break:break-all}
.pl-typing-row{display:flex;align-items:center;gap:5px;padding:4px 22px 0;color:var(--pl-muted);font-size:12px;font-style:italic}
.pl-typing-row[hidden]{display:none}
.pl-typing-row span{width:6px;height:6px;border-radius:50%;background:var(--pl-muted);display:inline-block;animation:plType 1s infinite}
.pl-typing-row span:nth-child(2){animation-delay:.15s}.pl-typing-row span:nth-child(3){animation-delay:.3s}
.pl-typing-row em{margin-left:4px;font-style:italic}
@keyframes plType{0%,60%,100%{opacity:.3}30%{opacity:1}}
.pl-settings-form input[type=number]{width:100%;margin-top:6px;padding:10px 12px;border:1px solid var(--pl-line);border-radius:10px;font:inherit;font-size:14px}
@media (prefers-reduced-motion:reduce){.pl-typing-row span{animation:none}}

/* ---- Görsel lightbox ---- */
.pl-lb{position:fixed;inset:0;background:rgba(0,0,0,.82);display:flex;align-items:center;justify-content:center;z-index:9999;padding:24px}
.pl-lb[hidden]{display:none}
.pl-lb img{max-width:92vw;max-height:88vh;border-radius:8px;box-shadow:0 10px 40px rgba(0,0,0,.5)}
.pl-lbx{position:absolute;top:16px;right:20px;background:rgba(255,255,255,.16);border:0;color:#fff;width:42px;height:42px;border-radius:50%;font-size:24px;cursor:pointer;line-height:1}
.pl-lbx:hover{background:rgba(255,255,255,.28)}

/* ---- İç not balonu ---- */
.pl-msg--note{align-self:stretch;max-width:100%;background:#fff8e1;border:1px solid #f4e3a1;color:#7a5b00;border-radius:10px;font-size:13px}
.pl-msg--note::before{content:"📝 İç not";display:block;font-size:10.5px;font-weight:700;opacity:.7;margin-bottom:3px}
.pl-note-bar{display:flex;gap:10px;padding:10px 18px;background:#fffbe9;border-top:1px solid #f4e3a1;align-items:flex-end}
.pl-note-bar textarea{flex:1;resize:none;max-height:120px;padding:9px 12px;border:1px solid #ecd98a;border-radius:10px;font:inherit;font-size:13px;background:#fff}
.pl-note-bar[hidden]{display:none}

/* ---- Etiketler ---- */
.pl-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.pl-tag-chip{display:inline-flex;align-items:center;gap:5px;background:var(--pl-brand-50);color:var(--pl-brand);border:1px solid #ddd3ff;border-radius:999px;padding:2px 6px 2px 10px;font-size:12px;font-weight:600}
.pl-tag-x{background:transparent;border:0;color:inherit;cursor:pointer;font-size:15px;line-height:1;opacity:.6}
.pl-tag-x:hover{opacity:1}
.pl-thread-actions{position:relative;display:flex;gap:8px;align-items:center}
.pl-tagpop{position:absolute;top:42px;right:0;width:230px;background:#fff;border:1px solid var(--pl-line);border-radius:12px;box-shadow:var(--pl-shadow);padding:8px;z-index:30}
.pl-tagpop[hidden]{display:none}
.pl-tagpop-opt{display:block;width:100%;text-align:left;background:transparent;border:0;padding:8px 10px;border-radius:8px;font:inherit;font-size:13px;cursor:pointer}
.pl-tagpop-opt:hover{background:var(--pl-bg)}
.pl-tagpop-custom{display:flex;gap:6px;margin-top:6px;border-top:1px solid var(--pl-line);padding-top:8px}
.pl-tagpop-custom input{flex:1;border:1px solid var(--pl-line);border-radius:8px;padding:7px 9px;font:inherit;font-size:13px}
.pl-tagpop-custom button{border:0;background:var(--pl-brand);color:#fff;border-radius:8px;padding:7px 11px;font:inherit;cursor:pointer}

/* ---- Hazır cevap kompozer popover ---- */
.pl-canned-pop{position:absolute;bottom:62px;left:14px;width:320px;max-width:calc(100% - 28px);max-height:280px;overflow-y:auto;background:#fff;border:1px solid var(--pl-line);border-radius:12px;box-shadow:var(--pl-shadow);padding:6px;z-index:20}
.pl-canned-pop[hidden]{display:none}
.pl-canned-opt{display:block;width:100%;text-align:left;background:transparent;border:0;padding:9px 11px;border-radius:8px;cursor:pointer}
.pl-canned-opt:hover{background:var(--pl-bg)}
.pl-canned-opt strong{display:block;font-size:13px}
.pl-canned-opt span{display:block;font-size:12px;color:var(--pl-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pl-canned-empty{padding:14px;font-size:13px;color:var(--pl-muted);text-align:center}

/* ---- Hazır cevaplar sayfası ---- */
.pl-canned-list{display:flex;flex-direction:column;gap:10px}
.pl-canned-item{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}
.pl-canned-item p{margin:4px 0 0;font-size:13px}
.pl-card--form label{display:block;font-size:13px;font-weight:500;margin-bottom:12px}
.pl-card--form input[type=text],.pl-card--form textarea{width:100%;margin-top:6px;padding:10px 12px;border:1px solid var(--pl-line);border-radius:10px;font:inherit;font-size:14px;resize:vertical}

/* ---- Okundu + bildirim sesi + mesai saatleri ---- */
.pl-read{align-self:flex-end;font-size:10.5px;color:var(--pl-muted);margin-top:-4px}
.pl-sound{background:transparent;border:1px solid var(--pl-line);border-radius:8px;font-size:15px;cursor:pointer;padding:4px 8px;margin-left:auto}
.pl-hours{display:flex;flex-direction:column;gap:8px;margin-bottom:6px}
.pl-hours-row{display:flex;align-items:center;gap:10px}
.pl-hours-row .pl-check{min-width:150px;margin-bottom:0}
.pl-hours-row input[type=time]{padding:7px 9px;border:1px solid var(--pl-line);border-radius:8px;font:inherit;font-size:13px}
.pl-list-head{display:flex;align-items:center;gap:10px}

/* ---- Operatörler & atama & performans ---- */
.pl-op-list{display:flex;flex-direction:column;gap:10px;margin-top:14px}
.pl-op-item{display:flex;align-items:center;justify-content:space-between;gap:12px}
.pl-op-info{display:flex;align-items:center;gap:12px}
.pl-op-info > div{display:flex;flex-direction:column;line-height:1.35}
.pl-op-dot{width:9px;height:9px;border-radius:50%;background:#cbd2dd;display:inline-block;flex:none}
.pl-op-dot.is-on{background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.18)}
.pl-assign{border:1px solid var(--pl-line);border-radius:8px;padding:6px 8px;font:inherit;font-size:12.5px;background:#fff;max-width:150px}
.pl-assigned{font-size:12px;color:var(--pl-muted);margin-top:4px}
.pl-assigned b{color:var(--pl-text)}
.pl-table-wrap{overflow-x:auto}
.pl-table{width:100%;border-collapse:collapse;font-size:13.5px}
.pl-table th,.pl-table td{padding:11px 12px;text-align:left;border-bottom:1px solid var(--pl-line);white-space:nowrap}
.pl-table th{font-weight:600;color:var(--pl-muted);font-size:12px;text-transform:uppercase;letter-spacing:.03em}
.pl-table tbody tr:hover{background:var(--pl-bg-soft,#f8f9fc)}

/* ---- Paket & limitler ---- */
.pl-usage{display:flex;flex-direction:column;gap:14px;margin-top:12px}
.pl-usage-top{display:flex;justify-content:space-between;font-size:13.5px;margin-bottom:6px}
.pl-bar{height:8px;border-radius:6px;background:#eef0f6;overflow:hidden}
.pl-bar span{display:block;height:100%;background:var(--pl-brand,#6938EF);border-radius:6px;transition:width .3s}
.pl-bar span.is-over{background:#ef4444}
.pl-plans{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin-top:16px}
.pl-plan{display:flex;flex-direction:column;gap:12px}
.pl-plan.is-current{border-color:var(--pl-brand,#6938EF);box-shadow:0 0 0 2px rgba(105,56,239,.12)}
.pl-plan-head{display:flex;align-items:center;justify-content:space-between}
.pl-plan-head h3{margin:0;font-size:17px}
.pl-plan-tag{font-size:11px;font-weight:600;color:var(--pl-brand,#6938EF);background:rgba(105,56,239,.1);padding:3px 8px;border-radius:20px}
.pl-plan-feats{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:7px;font-size:13.5px;color:var(--pl-text)}
.pl-plan-feats li{padding-left:18px;position:relative}
.pl-plan-feats li::before{content:"✓";position:absolute;left:0;color:#22c55e;font-weight:700}
.pl-plan form,.pl-plan .pl-btn{margin-top:auto}
.pl-plan .pl-btn{width:100%}